Contact Hampton by Hilton Customer Service
Hampton by Hilton Phone Numbers and Emails
Toll-Free Number:
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(800) 426-7866US
Customer Service:
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+3 130 237 7033Netherlands
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+44 169 847 8555United Kingdom
Complaints/ Feedback:
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(800) 445-8667
Hampton by Hilton Emails:
Hampton by Hilton Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Hampton by Hilton Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Hampton by Hilton is 8004267866. 62% of consumers used this number to address their issues and concerns.
The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 24 minutes.
People call Hampton by Hilton mainly because of product/ service, activation/ cancellation, payments and charges.
Contact Information
Hampton by Hilton Website:
Hampton by Hilton Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Phone Number:
+1 800 4445 8667 General Info International Free Number
Hampton by Hilton Customer Service Reviews
It was a very bad experience the supervisor was very unprofessional and we were kicked out for letting kids swim for an hour or two and they didn't even get to swim for 30 minutes I was also told that I would get a refund for the room since we weren't able to use it and that I would only be charged 50 for using the pool and apparently they're policy is that a room of five can have guests inside of the room but those guests aren't welcome to use the pool so it honestly felt like we were being harassed out of there because in the past before we have been able to use the pool with a friend that rented a room for one she let me my sister and our kids go up there and not once did we get kicked out and the next day I got a full refund back into my account but the day after that they went and pulled $160 out of my account instead of 50 so I never got my money back and I had to dispute that charge with my bank and I'm currently waiting on a new car because of it
My husband and I live in the Texas panhandle and traveled to OKC to buy a car on 5/17. I had a bad fall and ended up in the hospital, but was released around 12pm on the 18th.
We had two cars there and I was unable to drive, so friends were traveling to pick up my car. My husband rented a room at the Hampton and we arrived at 12:45. I was still in my hospital gown and my husband explained our predicament. We have no family or friends there.
The clerk coldly told my husband there is a 3pm check-in. I know you have policies and I understand not allowing early check-ins for convenience, but I am a 58-year-old grandmother who sat in your parking lot in a hospital gown for three hours. In my opinion, that is terrible customer service. Perhaps you should incorporate empathy into your employees.
By the way, I am a long-term care nurse and shift supervisor and if any of my team treated a human that way, they would be escorted to the door. Tawny Kuper, Walter Kuper
Summary of Hampton by Hilton Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Hampton by Hilton?
Product/ Service Question:
- “Complaining”
- “Sexual harassment failed to do Workmen's Comp.”
- “Feed back about complaints”
Payments and Charges Question:
- “Extra Charge”
- “Not getting what we paid for”
- “Overcharged”
Request for Information Question:
- “To to check on the refund”
- “To confirm i didnt stay at Hampton Inn, because of how Priceline failed to complete my reservation”
Activation/ Cancellation Question:
- “Cancellation”
Employment Question:
- “My paycheck”
Refund Question:
- “Refund”
Shipping and Delivery Question:
- “Never received payroll check”
Staff Question:
- “Terrible customer service and room has no heat”
Other Question:
- “They will not assist me.”
- “Discrimination”
- “Valet driver wrote all over my white center console with pen”
Compare Hampton by Hilton Customer Service To
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